Terms & conditions

Terms & Conditions

At Quantum Connected Ltd, we aim to make your experience clear, fair, and straightforward. Here’s what you can expect when working with us:

Pricing & Payment

All quotes are valid for 30 days.

All work is quoted in advance and agreed upon before commencement. To protect both parties, we use a secure payment service that ensures funds are only released once the agreed work is completed to your satisfaction. This allows you to proceed with confidence—no large upfront payments required, and full transparency throughout the project.

Client Responsibilities

Ensure safe, clear access to the site.

  1. Secure any permissions (e.g. landlord or building consent).

  2. We’re not liable for third-party equipment or services.

Your Data

We store client details securely and never share your information. Records are kept for warranty and service purposes only.

Scope of Services

We provide structured cabling, network installations, and related services for both homes and businesses. Every project is agreed in writing before we begin.

Cancellations & Rescheduling

  1. We follow standard industry practices. If you cancel a scheduled installation, a cancellation fee may apply to cover any preparation and materials ordered.

  2. Delays due to site access or third parties may require rescheduling.

Warranty & Liability

We stand by our work with a 12-month warranty.

  1. Covers installation, not damage, misuse, or third-party changes.

  2. We’re fully insured — liability is limited to the contract value.

Legal

These terms are governed by the laws of England and Wales.